Returns & Exchanges
At Sol de Janeiro, we want you to love your glow. If you are not completely satisfied with your purchase, you may return or exchange eligible products within 30 days of delivery.
1
Visit the Returns Portal
Enter your order number and shipping zip code into our online returns center to begin your request.
2
Select Your Items
Choose the specific products you wish to return or exchange and provide a brief reason for the request.
3
Print Your Label
Download and print the prepaid shipping label provided and securely pack your items in their original packaging.
4
Ship and Track
Drop off your package at the designated carrier location; once received, your refund will be processed within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing