Frequently Asked Questions
Everything you need to know about your Brazilian beauty journey.
Are your products cruelty-free and vegan?
Yes, Sol de Janeiro is a cruelty-free brand. We do not test on animals, and the majority of our products are vegan-friendly, formulated without any animal-derived ingredients.
What is the signature scent of the Brazilian Bum Bum Cream?
Our iconic Brazilian Bum Bum Cream features our Cheirosa '62 fragrance, which includes delicious notes of pistachio, salted caramel, and vanilla.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days to process and deliver. We also offer expedited shipping options at checkout for faster delivery.
What is your return policy?
We want you to love your glow. If you are not satisfied, we accept returns of gently used products within 30 days of purchase for a full refund, excluding shipping costs.
Are your products safe for sensitive skin?
All our products are dermatologically tested. However, since everyone's skin is unique, we recommend reviewing the ingredient list on the product page or performing a patch test before full application.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly from our carrier's website.